ECSI-2885- L2 PC Operations and Onsite Technical Support- Englewood, CO (Denver Area), USA-12Months-Contract-SP

Looking for BA candidates for L2 Desktop Support.

Start Date           - 7 Jan 2013

Duration              - 12 months

Interview Mode     - Telephone and face2face

Job Description

Role  : L2 PC Operations and Onsite Technical Support

Required Technical Skill Set : IMAC activities, Windows XP/Windows 7, Troubleshooting, Application Troubleshooting, Hardware Support

No of Requirements            1

Desired Experience Range : 4 to 6 Yrs

Location of Requirement   Englewood, CO (Denver Area)

Desired Competencies (Technical/Behavioral Competency)

Primary Skills

1.Good Experience in OS Troubleshooting (Windows XP and Windows 7).

2.Basic application troubleshooting knowledge.

3.A+ Certification

4.Good Hands on Experience in  IMAC activities.

5.Good Experience in Data Backup Techniques.

6.Knowledge in Networking. (LAN/WAN)

7.Good hands on experience in Hardware Support. (Printers, Laptops, desktop,Mobile devices) 8.Excellent communication skills.

9.Good Customer/Vendor handling skills.

10.Experience in HP laptop hardware.

11.Troubleshooting desktop client applications like Siebel, etc 12.Call center users support for Phones and Head sets.

Secondary Skills:

1.Good understanding of Incident and Request Management(ITIL-Framework).

2.ITIL Certification.

Type    Details of The Role (For Candidate Briefing)

Reporting To Which Role PC Operations Tower Lead

Size of the Team, if any Reporting to this Role    

On-site Opportunity : Yes

Unique Selling Proposition (USP) of The Role    

Platform services support for Large Measurement Instrument Manufacturer in US Details of The Project (A short Briefing on the Project may be attached with this document for candidate- briefing). It may be shared with external stakeholders like job-agencies etc.    

PC Operations support for Large

Measurement Instrument Manufacturer in US.  

This is an end to end IT Infrastructure project

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Please send your resumes to mail id :resumes@empowercsi.com /sharmila@essipl.co.in


If interested please forward me with the following details:

First Name:

Last Name:

Cell Phone:

Email :

Current Location:

Availability

Willingness to attend face to Face interview at their own expense:

Consultant rate:

Company related:

Employer Company Name;

Employer contact name:

Email id:

Cell phone:


Thanks,
Sharmila
**********************************************
Empower Consultancy Services Inc
resumes: resumes@empowercsi.com
requirements: sales@empowercsi.com
510-512-8069 P
510-740-3549 fax
**********************************************

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