Direct client requirement. We can schedule immediate interview.
Help Desk Specialist
Location: Baltimore, MD
Duration: 6 Months Contract
Job Description:
The Help Desk Specialist will support the day to day operation of the helpdesk activities. The resource will provide tier 1 support of end-user applications via on-line and/or the telephone. Responsibilities include; answering Service Desk calls and logging each call into a Service Desk system; assess each problem and assist in resolving or escalating the issue; assist in developing training materials that will be used in conducting webinars, and workshops for end user training'; provide technical training on all functions of the system
Recruiter
Deepanjan
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